Terms of Service

1. Acceptance of these Terms

By accessing, browsing or using omnipluse.com, or by engaging OmniPluse for any service, you agree to be bound by these Terms of Service (“Terms”). If you do not agree with these Terms, please do not use the website or our services.

Where a separate written proposal, statement of work, order form, service agreement or other contract is entered into between OmniPluse and a client, that document will govern the relevant engagement to the extent of any inconsistency with these Terms.

2. About OmniPluse

OmniPluse provides business consultancy and technology-related services, including strategic planning, organizational development, market expansion, graphics and logo design, social media management, web and application development, cybersecurity consultation, and private cloud-related services.

3. Services and scope of work

Services are provided according to the scope, specifications, timelines, deliverables and commercial terms agreed with the client. Website descriptions are general descriptions and do not by themselves constitute a guarantee that a particular result, revenue level, business outcome, ranking, security posture or technical performance will be achieved.

Consultancy, strategy, design, development and cybersecurity recommendations depend on information supplied by the client, third-party systems, technical constraints and other circumstances outside OmniPluse’s reasonable control.

4. Eligibility and lawful use

You must use the website and services only for lawful purposes and in a manner consistent with applicable Indian law and any other law that applies to your use of the services.

If you use OmniPluse services on behalf of an organisation, you represent that you have authority to accept these Terms and bind that organisation to the applicable service arrangement.

5. Accounts and information supplied by you

Where an account, portal access or other credentials are provided, you are responsible for maintaining the confidentiality of your credentials and for activity carried out through your account, subject to applicable law.

You agree to provide information that is accurate, current and reasonably complete when requesting services. You must not knowingly provide information that is fraudulent, misleading, unlawful or that infringes another person’s rights.

6. Fees, invoices and payments

Fees, taxes, payment schedules, deposits, milestones, refunds and cancellation terms will be as stated in the applicable quotation, invoice, proposal, order form or service agreement.

Unless otherwise agreed in writing, applicable government taxes, levies and transaction charges may be payable in addition to quoted professional fees. OmniPluse may suspend work where an undisputed payment remains overdue after reasonable notice.

7. Intellectual property

Unless a written agreement states otherwise, OmniPluse and/or its licensors retain rights in its pre-existing software, source code, frameworks, templates, processes, methodologies, know-how, documentation, tools, reusable components, branding and other materials developed independently of a specific client deliverable.

Ownership or licensing of client-specific deliverables will be determined by the applicable written agreement and, where relevant, completion of agreed payment obligations. You must not copy, reproduce, modify, distribute, sell, reverse engineer or commercially exploit OmniPluse materials except as permitted by law or written permission.

You retain responsibility for ensuring that material supplied by you to OmniPluse may lawfully be used, processed and incorporated into the requested deliverable.

8. Acceptable use

You must not use the website or services to:

• violate any applicable law, regulation, court order or lawful government direction;
• infringe intellectual-property, privacy, publicity or other legal rights;
• introduce malware, ransomware, malicious code or other harmful material;
• attempt unauthorised access to systems, accounts, networks or data;
• conduct fraud, impersonation, phishing, unlawful surveillance or other deceptive activity;
• interfere with the security, availability or normal operation of the website or services; or
• use OmniPluse services to facilitate activity that is unlawful or prohibited by the applicable service agreement.

OmniPluse may take reasonable technical or contractual measures in response to misuse, security risks or unlawful activity, subject to applicable law and any contractual obligations.

9. Third-party services and links

OmniPluse may integrate with or link to third-party platforms, hosting providers, payment processors, communication tools, analytics services, social-media platforms, APIs or other external services. Those services may have separate terms and privacy notices.

OmniPluse is not responsible for independent third-party services, their availability, policies or content except to the extent responsibility cannot lawfully be excluded.

10. Confidentiality

Each party should protect confidential business, technical and commercial information received from the other party and use it only for the agreed purpose, subject to applicable law and any separate confidentiality or non-disclosure agreement.

Confidentiality obligations do not generally apply to information that is publicly available without breach, was already lawfully known, is independently developed, or must be disclosed by law or lawful authority.

11. Privacy and personal data

OmniPluse may process personal data in connection with website enquiries, service delivery, communications, account administration, security and other legitimate business purposes. Processing is subject to the applicable privacy notice and data-protection law.

OmniPluse intends to comply, as applicable to its processing activities, with India's Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025, together with other applicable data-protection and information-technology requirements.

The privacy notice should be read together with these Terms. Nothing in these Terms is intended to reduce any mandatory right available to a data principal or consumer under applicable law.

See the Privacy Policy for details on personal-data collection, use, retention, security, disclosures and applicable rights.

12. Disclaimers

The website and general informational content are provided on an “as available” basis. OmniPluse will use reasonable care in providing contracted services, but does not warrant that the website or any online service will always be uninterrupted, error-free, completely secure or available at every time.

Business, financial, marketing, cybersecurity, technical or strategic information supplied by OmniPluse is not a substitute for advice from an appropriately qualified professional where specialist legal, tax, accounting, regulatory, medical or other professional advice is required.

Nothing in these Terms excludes a warranty, right, remedy or liability that cannot lawfully be excluded or limited under applicable Indian law.

13. Limitation of liability

To the maximum extent permitted by applicable law, OmniPluse will not be liable for indirect, incidental, special, consequential or punitive loss, loss of anticipated profits, loss of business opportunity, loss of goodwill or loss of data arising from use of the website or services, except where such exclusion is prohibited by law or the parties have expressly agreed otherwise in writing.

For a paid engagement, any contractual cap on liability will be determined by the applicable written service agreement. If no contractual cap applies, liability will be limited only to the extent permitted by applicable law.

14. Indemnity

To the extent permitted by law, you agree to indemnify OmniPluse against reasonable losses, claims and expenses arising directly from your unlawful use of the website or services, your material breach of these Terms, or your infringement of third-party rights through materials or instructions supplied by you.

This clause does not require you to indemnify OmniPluse for matters caused by OmniPluse’s own unlawful conduct, fraud or liability that cannot legally be transferred to you.

15. Suspension and termination

OmniPluse may suspend or terminate access to a website feature or service where reasonably necessary for security, legal compliance, non-payment, misuse or material breach of an applicable agreement. Where appropriate, OmniPluse will provide reasonable notice and an opportunity to remedy the issue.

Termination does not affect rights or obligations that accrued before termination or provisions which, by their nature, are intended to continue after termination.

16. Governing law and jurisdiction

These Terms are governed by the laws of India, without prejudice to any mandatory consumer or other statutory rights that cannot lawfully be excluded.

Subject to applicable law and any dispute-resolution clause in a separate written agreement, courts having competent jurisdiction in India shall have jurisdiction over disputes arising from these Terms or the relevant services.

For commercial engagements, the parties may agree in writing to a specific arbitration or other dispute-resolution mechanism. Any such agreement will prevail for that engagement to the extent legally enforceable.

17. Changes to these Terms

OmniPluse may update these Terms from time to time to reflect changes in its services, technology, business practices or applicable law. The updated version will be published on this page with a revised “Last updated” date.

Where applicable law requires specific notice or consent for a material change, OmniPluse will follow the required process.

18. Contact and legal notices

Questions, complaints or notices concerning these Terms may be sent using the contact details below. For a statutory grievance mechanism that applies to a particular service, the relevant designated contact details should also be published as required by applicable law.